提示

本内容仍处于初稿阶段。我们已尽最大努力对全文进行校对，并力求确保信息的准确性，包括提供相关出处及交叉引用。然而，个别措辞或细节仍可能存在疏漏。

需注意的是，不同州法律条文的适用及具体事实情况的差异，均可能导致不同的结论或结果。如您发现任何错误、不明确之处，或认为需要进一步补充说明，欢迎与我们联系。

正式索赔信 / Letter of Demand

什么是 Letter of Demand

Letter of Demand（正式索赔信）是你向雇主发起正式追索欠薪的第一步，也是最重要的一步书面证据。在考虑采取进一步法律行动（如向 Fair Work Ombudsman 投诉或小额法庭起诉）之前，你通常需要证明你已经尝试自行解决争议。

这不仅仅是一封信，它是一个法律声明。它告诉你的雇主：

1. 你清楚知道自己被欠了多少钱。
2. 你有法律依据支持你的诉求。
3. 如果他们在截止日期前不付钱，你将采取法律行动。

法律依据

Fair Work Act 2009 (Cth) 323 (1)(c) 规定工资必须至少一个月支付一次，若雇主未能按时足额支付即违反。此外， Fair Work Act 2009 (Cth) 536 规定雇主必须在发薪后一天内提供工资单（Pay Slip）。如果雇主未提供工资单，你可以一并追究其法律责任（法庭可对此处以罚款）。

怎么写

一封有效的索赔信应包含以下要素^[1]：

• 争议概述：清晰说明争议的具体内容。
• 欠款明细：列出所有你认为被欠的款项类别（如基本工资、加班费、津贴等）。
• 计算说明：详细解释金额是如何得出的，并附上具体的计算过程。
• 截止日期与法律后果：设定一个明确的支付期限。如果索赔金额在 10 万澳元以下，应明确表示若逾期未付，你将启动小额法庭程序。
• 最后通牒：说明这是在正式法律诉讼前的最后一次协商解决机会。

模版（Template）

以下是一个通用的索赔信模版，你可以根据自己的实际情况进行修改。

点击查看英文模版（English Template）

[Date]

[Employer’s Name / Company Name] [Employer’s Address] [Employer’s Email]

RE: Letter of Demand – Outstanding Wages and Entitlements – [Your Name]

Dear [Name of Manager/Owner],

I am writing to you regarding the underpayment of my wages and entitlements for the period of employment from [Start Date] to [End Date].

Based on the [Insert Award Name, e.g., Restaurant Industry Award 2020] and the Fair Work Act 2009, I am entitled to be paid at the correct classification rate for all hours worked, including penalty rates and allowances.

However, a review of my records indicates that I have been underpaid a total amount of $[To mount]. This amount is calculated as follows:

1. Underpayment of Ordinary Hours: $[Amount]
   • Reference: Clause X of the Award relating to minimum wages.
2. Unpaid Penalty Rates (Weekend/Public Holiday): $[Amount]
   • Reference: Clause X of the Award.
3. Payment in lieu of notice: $[Amount] (if applicable)
   • Reference: Section 117 of the Fair Work Act 2009.
4. Accrued Annual Leave: $[Amount]
   • Reference: Section 90(2) of the Fair Work Act 2009.

Total Outstanding Amount: $[Total Amount]

Attached is a detailed breakdown of these calculations for your reference.

According to Section 323 of the Fair Work Act 2009, an employer must pay an employee amounts payable to the employee in full. Failure to do so is a contravention of a civil remedy provision.

I request that this total amount be paid into my bank account within 7 days from the date of this letter (i.e., by [Date]).

Bank Details: Account Name: [Your Name] BSB: [Your BSB] Account Number: [Your Account No]

If I do not receive payment or a satisfactory response by this date, I reserve the right to take further legal action to recover these monies, including lodging a claim with the Fair Work Ombudsman or the Small Claims Division of the [State/Territory] Courts, without further notice. In such proceedings, I may also seek interest on the outstanding amount and the imposition of pecuniary penalties for contraventions of the Fair Work Act 2009.

I hope we can resolve this matter amicably and promptly.

Yours sincerely,

[Your Signature]

[Your Name] [Your Phone Number]

发送建议

1. 保留证据：务必通过电子邮件发送；如果邮寄，请使用挂号信（Registered Post）以便追踪签收记录。
2. 附件：附上你的计算表格（Excel 或 PDF），让雇主知道你是经过详细核算的，而不是随口报价。

---

1. Fair work: Avoiding court | Federal Circuit and Family Court of Australia ↩︎